Managed Services & Help Desk
Gain more time focusing on doing what matters most – growing your business. Let Data Outsource handle your day-to-day IT operations with our 24/7 support desk, here to keep your systems safe, secure, updated and operating efficiently. We provide you with IT support for desktop, as well as server, network and cloud infrastructure, and more. Our IT Reseller network can rely on our skills pool to assist with complex issues involving your clients or provide support whilst you are on that deserved break, we also provide cloud to endpoint network management and monitoring accompanied with an Australian based IT Support Desk.
Our support services offer management and maintenance services to our own cloud services platform, including Azure, AWS, DataCloud365 (Data Outsource), Office 365 but also, we support endpoints and other infrastructure through our partnership with Kaseya. While we prefer you to have a direct relationship with the customer, for an additional cost, we offer a managed service where we manage and maintain the customer’s environment on our behalf. This frees you from worrying about additional support, enabling you to win and maintain clients for your business.