When a larger Australian Company says “All in the Cloud”, they are typically looking for a number of very crucial features and benefits:
- Cost savings, removing CapEx
- Working the same as they usually do
- Performance enhancements
- Green credentials
- MS Office and email for each users
- Secure document storage and a large legacy document archive online
- Layers of security and Service Levels Agreements
- Active directory synchronisation between all offices and the Cloud
- Continuation of managed services by their existing services supplier
- Integration with their ERP system and CRM systems
- Computer power for data mining
An engineering firm with offices in most state capitals in Australia felt that the cost of updating servers, storage, data room, and licensing to accommodate their growing business over the next five years, could be achieved by moving their requirements to capacity on demand service model. They investigated a number of vendor’s services and tried to mash a SaaS service and an IaaS together. However, this was not going to provide their business with what it needed.
The shortfalls identified were:
- The requirement to re-purchase MS Office licensing for each desktop user and buying them a new laptop or desktop.
- Being forced to save everything to SharePoint, which would not work.
- Accessing their line of business servers was not effective through a web browser.
- Running a fleet of thin clients accessing a local terminal server desktop replacement for the group was prohibited.
This organisation was able to bring their current MSP (managed services provider) in to design and manage a new Cloud service for them, that was scalable, provided a much higher capacity for data mining, provided agility around projects by providing group accounts for mail, files and ERP services.
Essentially, they used a lot of what they had already invested in and moved it to a highly scalable and stably hosted platform with some tweaking and minimal discomfort for the end-users having to learn a new system.
Their MSP now manages their adds moves, changes, backups and applications. This provides a comfort level for the directors with a reduced risk of business continuity issues and built documentation, security management and service levels being maintained.